If you are a health care professional who provides care to special needs plan (SNP) members contractually or routinely, the Centers for Medicare & Medicaid Services (CMS) requires you to complete initial and annual model of care (MOC) training. This requirement includes delegated medical groups.
As a company that offers Special Needs Plans (SNPs), we’re required by CMS to help you meet this requirement by providing this training to you. We offer our SNP MOC training as a 10-minute, self-paced course.
Important points
- There is no national MOC training because care management processes vary across insurers. This means you may be asked to complete multiple trainings as required by other insurers.
- The deadline for training completion is Dec. 31
- We require compliance with provider education and training according to CMS requirements
- You don’t have to take the training if you only see UnitedHealthcare commercial members
- CMS may request an attestation of the initial and annual training
Helpful resources
- View more information about the types of SNPs in the UnitedHealthcare Administrative Guide, Chapter 5.
- Learn more about the CMS MOC training requirement by reading the CY2023 SNP Model of Care Training FAQs
Questions?
If you have questions about the training, please contact the UnitedHealthcare SNP MOC training team:
- Email:snp_moc_providertraining@uhc.com
- Phone: 877-842-3210
